Retail Associate (Part Time) Job Vacancy in Downtown Women’s Center Los Angeles, CA 90013 – Latest Jobs in Los Angeles, CA 90013 – updated today

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Company Name : Downtown Women’s Center
Location : Los Angeles, CA 90013
Position : Retail Associate (Part Time)

Job Description : Summary

The Retail Associate has a positive attitude and a drive to provide excellent customer service. This position assists in daily boutique operations such as sales and customer service. You will work side-by-side with job training participants and volunteers while serving the community. The Retail Associate is expected to perform a variety of cross-functional tasks in both in store and online environments. Candidates for this role should display the ability to perform essential retail skills. This position will report to the Social Enterprise Resale Assistant Manager.

Essential Functions

Provide excellent customer service instore and online by greeting, asking and answering questions, styling, monitor fitting rooms, problem solving, up-selling and maintaining knowledge of current sales, promotions and incentives

Serve as a MADE by DWC brand ambassador by sharing knowledge of the MADE story, values and businesses including The Café and MADE branded products, and contributing to department goals

Prepare merchandise for the sales floor according to the merchandise selection flow. This includes receiving incoming donations, quality control and pricing.

Practice loss prevention through customer service strategies

Work alongside staff, participants, and volunteers throughout the organization

Complete customer checkout by utilizing the POS to compute sale prices, total purchases, process cash, credit and gift card transactions, and make exchanges

Prepare, lead and present weekly online sales through merchandising products, writing descriptions and promoting products

Prepare and ship e-commerce, Poshmark and Instagram orders

Maintain a clean and presentable sales floor ensuring surfaces are cleaned and sanitized, floors are swept/mopped, mirrors and windows are clean

Perform daily visual merchandising by maintaining display shelves, styling mannequins and replenishing the sales floor

Perform opening and closing tasks including store cleaning, maintaining signage, recording sales and KPI goals, EOD checklist and assisting in POS procedures

Assist job training participants by providing coaching, assisting in training and supporting daily tasks

Other duties as assigned to support the operations of the store

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Retail experience required

Possess exceptional customer service skills

Time Management Skills

Ability to Multitask

Attention to detail

Logical and Patient

Clear and Effective Communication Skills, including written and verbal

Self-Starter with the ability to make decisions and direct others

Flexible Work Schedule(including Saturdays)

Reliability

Team Player

Problem Solver

Able to stand and/or walk for an extended period of time

Able to lift up to 35 pounds without physical limitations

Supervisory Responsibility
This position does not have supervisory responsibilities.

Work Environment
Greets all customers with fast, friendly, personalized service and develops a rapport with each customer. Responds proactively to address customer service situations if they arise. Reports all customer complaints to the Social Enterprise Resale Assistant Manager. Accurately manage POS transactions in a friendly and courteous manner. Answer telephone in a friendly manner including, greeting customers giving directions to store location, and/or answering inquiries about the product and/or DWC. Routinely cleans the store and supports with visual merchandising and inventory as necessary. Reports potential safety hazards, employee accidents to the Social Enterprise Resale Assistant Manager, communicating any operational inconsistencies.

Physical Demands

Frequently required to use hand finger motions, handle or feel objects, reach with hands and arms.
Able to stand and/or walk for an extended period of time.
Regularly required to lift and/or move items up to 35 pounds.
Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects.
Regularly required to handle store inventory.

Position Type and Expected Hours of Work
This is a Part-time position up to 29 hours per week Monday Saturday. Applicants must be available to work a variety of hours which may include early mornings, evenings, weekends, and some holidays.

Travel
No travel is expected for this position.

Work Remotely:
No, on-site work only

Required Education and Experience

High school diploma or GED required
Retail experience a plus

Required Knowledge/Skills/Position Qualifications

Customer service and sales knowledge
POS and cash handling knowledge
Demonstrate excellent verbal and written skills
Flexible and works well with a team
Demonstrates strong problem solving and critical thinking skills
Ability to multitask and focus on department goals
Cultural humility

Additional Eligibility Qualifications

Must be a California resident and live at least 75 miles from the office and must be available for in-person meetings at the DWC offices.
Must provide documentation of a negative TB rest result within the last twelve months, on first day of hire.
Must provide documentation of a negative COVID-19 test result from the last seven days, on first day of hire.
You will be required to have received at least the first dose of COVID-19 vaccination to start employment with DWC, and second dose must be received within 30 days from the first day of hire.

Work Authorization/Security Clearance (if applicable)

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Post Tags : , Los Angeles, CA 90013, jobs in Los Angeles, CA 90013, Retail Associate (Part Time) jobs in Los Angeles, CA 90013

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