Customer Relationship Representative – Remote Position Job Vacancy in Power One Renewable Solutions LLC – FIMER USA Phoenix, AZ 85040 – Latest Jobs in Phoenix, AZ 85040 – updated today
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Company Name : Power One Renewable Solutions LLC – FIMER USA
Location : Phoenix, AZ 85040
Position : Customer Relationship Representative – Remote Position
Job Description : WHO IS FIMER
FIMER is the fourth largest solar inverter supplier in the world. Specializing in solar inverters and mobility systems, it has over 1,100 employees worldwide and offers a comprehensive solar solutions portfolio across all applications. With a presence in 26 countries, FIMER remains close to its customers and the ever-evolving dynamics of the energy industry. As we dare to be brave and embrace a willingness for change, we transform solar technology to create clean, affordable energy which truly benefits our customers and people worldwide.
Location: Work from Home
Level / Seniority: Entry level
Employment Contract Type: Permanent Full-Time
Education – High School Diploma
Languages – Fluent in written and spoken English. Spanish, a plus.
Experience – 1-2 years Call center experience
JOB SUMMARY AND SCOPE Customer Relationship Representative interfaces with customers and installation partners and work with internal FIMER personnel to coordinate post sales service support.
ACTIVITIES
Enter sales, return and spare parts orders in Sap and provide confirmations to customers.
Work with Service and Planning to schedule product shipments and provide lead time estimates to customers.
Coordinate with Shipping and Receiving when necessary.
Utilize SalesForce.com or other systems for data input.
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