Customer Service Executive-Retail Liabilities Inbound Job Vacancy in IDFC FIRST Bank Noida, Uttar Pradesh – Latest Jobs in Noida, Uttar Pradesh – updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : IDFC FIRST Bank
Location : Noida, Uttar Pradesh
Position : Customer Service Executive-Retail Liabilities Inbound

Job Description : Role/Job Title: Customer Service Executive – Retail Liabilities Inbound

Business: Service

Function/ Department: Customer Experience

Place of work: Customer Contact Center (Phone Banking unit)

Roles & Responsibilities:
‘1. Productivity

2. Maintaining Service Quality

3. Average Handling Time

4. First Contact Resolution

5. Maintaining TAT for all customer requests

6. Channel Migration to alternate channels

Secondary Responsibilities:
‘Drive all the initiatives in the Customer contact center.

Key Success Metrics:
‘Productivity, Average handling time, First contact resolution

This post is listed Under Jobs in general jobs

Post Tags : , Noida, Uttar Pradesh, jobs in Noida, Uttar Pradesh, Customer Service Executive-Retail Liabilities Inbound jobs in Noida, Uttar Pradesh

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company