Data Entry Specialist (OAE Document Spec 1) Virtual Arizona Job Vacancy in University of Phoenix Phoenix, AZ 85004 – Latest Jobs in Phoenix, AZ 85004 – updated today
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Company Name : University of Phoenix
Location : Phoenix, AZ 85004
Position : Data Entry Specialist (OAE Document Spec 1) Virtual Arizona
Job Description : Description and Requirements
Overview
Are you searching for a rewarding. fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!
About Us
University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which, hopefully you share) are: Brave. Honest. Focused.
Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring –and learning from –those who share our passion to help others achieve their educational aspirations.
We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.
About the Position
An Office of Admissions and Evaluation (OAE) Document Specialist I performs a variety of document processing services for the University to support the Enrollment, Student Services, Financial Services, Admissions, and Registrar functions as well as other aspects of the student lifecycle. Acts as a liaison between the University and external institutions, or their designated service providers to acquire academic transcripts and provide efficient document processing for all University of Phoenix students, which includes requesting documents, analyzing documents for authenticity, entering key student data into various systems accurately, indexing, and other document management tasks.
Responsibilities
Perform specialized work associated with the centralized intake and processing of admissions documents, student records and forms, and academic transcripts including requesting, follow-up, receiving/prepping, scanning/indexing, data entry, verification, and quality control.
2. Foster and implement appropriate electronic transcript exchange partnerships with external institutions and/or their designated transcript provider to promote increased usage of electronic transcript exchange as a preferred method to order and receive academic transcripts.
3. Inspect and process documents in accordance with standard operating procedures including analyzing official documents for verification of authenticity, associating to correct student record, identifying, and reporting record falsification, and purging appropriate documents according to standardized retention schedules.
4. Maintain the physical and virtual workspace to increase team’s organization and efficiency in receiving and processing documents while ensuring compliance in the protection, redaction, and compliant handling of PII information for all incoming and outgoing physical and electronic documents in accordance with standard operating procedures.
5. Input critical data in multiple systems to ensure accurate and appropriate updates are made to student records in a timely fashion.
6. Assist in creating and maintaining resources, and updating SOP’s, job aids and flow charts as needed to ensure consistency in processing and adherence to process changes. Maintain cross functional proficiency with appropriate SOPs and protocols for a minimum of 2 key functions to ensure adequate departmental coverage and maintenance of service levels.
7. Assist in troubleshooting and problem-solving as needed and identify and reports issues and opportunities for improvement promptly. Participates in department and University initiatives, to improve department workflow quality, effectiveness, and efficiency.
8. Perform other duties as assigned or apparent
NOTE: The primary accountabilities above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.
Supervisory Responsibilities
None
#LI-remote
Qualifications
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
High school diploma or equivalent
One (1) year of experience in education or a business environment administering processes including reviewing and monitoring documents to ensure compliance with established guidelines, policies, and procedures.
PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:
General knowledge of educational institutions as normally obtained through exposure to a college or university setting preferred.
Moderate level of analytical ability to process documents following established departmental guidelines and procedures effectively and accurately and support problem-solving
Excellent oral, written, and interpersonal communication skills to effectively interact and communicate with internal and external customers regarding University policies, procedures, guidelines, and standards.
Working knowledge of personal software packages to perform word processing and spreadsheet activities, as described above.
Experience learning how to navigate and perform necessary functions within proprietary information systems
Proven experience performing timely and accurate data entry
Ability to adapt to change in processes and systems in a dynamic work environment
Results-oriented and able to organize, prioritize, and manage multiple activities in a fast-paced environment.
Must demonstrate a positive attitude, professionalism, and willingness to work in a team environment
As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.
Hiring Range
Hiring range for this position is between $29700 and $32500.
Actual starting base pay may vary based on factors such as education, experience, skills, and location.
29700
41700
29700
32500
Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals. Full-time employees are eligible for:
Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
Competitive 401(k) employer match;
Substantial tuition discount for you and eligible dependents; and,
A generous time off package, including paid vacation, sick time and company holidays.
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