Entry Level -Health Solutions Specialist Job Vacancy in USAA San Antonio, TX 78288 – Latest Jobs in San Antonio, TX 78288 – updated today

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Company Name : USAA
Location : San Antonio, TX 78288
Position : Entry Level -Health Solutions Specialist

Job Description : Purpose of Job The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products.

Job Requirements
Let’s do something that really matters.

We have an important mission: serving the members of the military community and their families. It’s both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We’re looking for those who share our values of honesty, integrity, loyalty, and service. Because what we do is just as important as how we do it.

Come be a part of what makes us so special!
We are currently seeking dedicated professionals for Health Solutions customer service opportunities in 2022 with the desire to work a full-time schedule.

Primary Responsibilities:

Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes.
Asks questions to discover key information and life events and understand need or problem. Documents relevant information.
Recognizes life events, understands, and assesses the member’s needs, financial situation, and goals.
Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using basic sales
techniques and developing persuasion skills and implements recommendation(s).
Educates the member on how regulatory changes will impact a product.
Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications.
May provide limited member servicing support.
Ensures adherence to company and regulatory practices.
Supports enterprise business goals through the achievement of individual referral and product acquisition goals.
Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long-term care solutions to assist members with choosing and managing the best products for their needs.
Employees in Health Solutions work with brokered products and act as an agent for the member.

Training Schedule

Schedule is Monday through Friday 8:00 am – 4:30 pm.
The total amount of training time lasts approximately 6-8 weeks.

Work Schedule

Availability to work an 8 – 10-hour shift anytime during our operating hours Monday – Friday, 7:00 am – 7:00 pm MST
Overtime may be requested to include Saturdays during open enrollment (Oct-December) and rarely during other parts of the year.

Minimum Requirements

High School diploma or GED
Required maintenance of Life and Health license and/or acquisition within 90 days
Required annual completion of AHIP and Broker/Carrier appointments.
Up to 1 year customer service/sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in or leading teams
Successful completion of a job-related assessment may be required

Preferred Requirements

1+ years of customer service/sales experience in call center environment
Up to 1 year of Customer service/sales experience in a health-related field
Assisted Health Solutions with calls during the past AEP
Bachelor’s degree from an accredited college or university
Currently hold an active Life/Health License
Any certification or designations (Some examples include CLU, CFP, AAMS)

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is: $43,680.00 – $60,100.00 USD.
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.

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Post Tags : , San Antonio, TX 78288, jobs in San Antonio, TX 78288, Entry Level -Health Solutions Specialist jobs in San Antonio, TX 78288

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