Patient Support Specialist – NOW HIRING Job Vacancy in Bayless Integrated Healthcare Phoenix, AZ 85012 – Latest Jobs in Phoenix, AZ 85012 – updated today

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Company Name : Bayless Integrated Healthcare
Location : Phoenix, AZ 85012
Position : Patient Support Specialist – NOW HIRING

Job Description : ABOUT BAYLESS INTEGRATED HEALTHCARE
Bayless Healthcare is committed to improving lives and transforming healthcare. We utilize our Core Values as the
foundation for all we do:
Compassion: Compassion is the humane quality of understanding the needs of others and wanting to do something about it. We show kindness and a willingness to help others. We always provide care for our colleagues, our patients and our community.
Adaptable: The ability of our team to adapt to different environments, conditions and changes is imperative to deliver high quality care. Adaptable people are open to others while realizing the impact of their own words, tone and body language on others.
Innovative: Our team must have creative and critical thinking in order to introduce new ideas. Our commitment is creative a comprehensive healthcare delivery system like nothing done, experienced or created before.
Reliable: As a patient and community centric organization, being reliable is of the utmost importance. In order to achieve results, we must have a team comprised of consistent and trustworthy individuals that can be counted on to follow through.
Relentless: We have an unwavering commitment to improve the healthcare system, disrupt the status quo, and create a better community. We are driven individuals that exemplify intensity and the pursuit of excellence. A strong work ethic and enthusiasm are necessary in order to help our patients, improve our community, and accomplish our goals.
POSITION SUMMARY
The Patient Support Specialist is responsible for assisting in patient care by helping compile documents and records prior to the patient’s appointments. This individual serves as an advocate for patient needs by coordinating care to minimize the wait for services and avoid delays in access to care.
Essential Functions and Job Responsibilities:

Perform outreach to assigned patients and assist in the coordination of care
Collect patient forms and ensure they are completed properly
Obtain insurance documents and photo IDs
Upload form, documents, and IDs into assigned electronic medical record (EMR) prior to
patient’s appointment
Notify providers of cancelled appointments due to missing forms, documents, and IDs to
allow for other appointments to be scheduled
Respond to patient phone calls, emails, and portal messages within timelines established by department
Provide de-escalation and basic coping skill interventions to retain the patient’s scheduled appointment
Participate in regular team meetings and peer review activities; participate in departmental and
organizational committees
Other duties as assigned

Education, Certification, and Experience Requirements

Bachelor’s degree in counseling, psychology, social work, or related field preferred.
Minimum one year experience in behavioral health or integrated medical office setting
Must obtain, or have, a valid Arizona Fingerprint Clearance card

Job Type: Full-time
Pay: From $18.00 per hour
Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Supplemental Pay:

Bonus pay

Application Question(s):

What is your salary/hourly expectation for this role?

Education:

Bachelor’s (Preferred)

Work Location: One location

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