San Diego KOA Resort – Overnight Outdoor Guest Service & Security – Part Time Job Vacancy in Kampgrounds Enterprises, Inc. Chula Vista, CA 91910 – Latest Jobs in Chula Vista, CA 91910 – updated today
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Company Name : Kampgrounds Enterprises, Inc.
Location : Chula Vista, CA 91910
Position : San Diego KOA Resort – Overnight Outdoor Guest Service & Security – Part Time
Job Description : Description:
The San Diego KOA is an award winning outdoor campground resort looking for a responsible and reliable guest service team member for our overnight shift. For over 50 years we have been welcoming guests and families from all over the world. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy being outdoors, meeting new people, and being a leader among your peers we would love to talk to you!
RESPONSIBILITIES
Ensures customers receive a high level of service consistent with our customer service philosophy
Help to ensure the safety of guest and resort property with attentive observation and action
Enforce Resort policies and implement solutions consistent with goals of park
Proactive guest management to ensure resort like environment for all guests
Welcome after hours guests and complete check in process
Monitor and secure perimeter of property
Point of contact for all guests during shift
Coordinate with Office staff for late guest arrivals
Coordinate with office staff for problem resolution when available
Learn and operate Campground Management system
Communicate with all staff and management using Basecamp System
Light custodial work to maintain high standard of cleanliness in all facilities
Participate in team training sessions
Light pool maintenance
Other duties as assigned by manager
. Requirements:
1 year of experience in hospitality industry
Good customer service and communications skills
Able to work with others and work independently
Licensed Driver-able to operate light vehicles safely on and off property
Professional Appearance and attitude towards guests and fellow team members
Communicate professionally and patiently
Good decision-making skills
Comfortable approaching and managing difficult situations
Complete duties assigned and stay on task
Be on your feet during shift and able to lift at least 50 lbs.
Ability to thrive in a fast-paced environment
General knowledge of maintenance and use of common repair tools
Bilingual (English and Spanish) a plus
The outdoor guest service – overnight shift position reports to the Guest Services supervisor. The working hours for this position will be from 12am -8am weeknights, weekends, and holidays with a starting pay range of $17. Currently we are hiring for a part time position 20-24 hours per week.
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