Ticket Counter / Gate Agent Job Vacancy in Avflight Lansing, MI 48906 – Latest Jobs in Lansing, MI 48906
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Company Name : Avflight
Location : Lansing, MI 48906
Position : Ticket Counter / Gate Agent
Job Description : Ticket Counter AgentEmployment Type: Part TimeLocation: Lansing, MIExempt/Non-Exempt: Non-ExemptGeneral Purpose of Job: The ticket counter agent is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below.Duties: Provide efficient, friendly service to all of our customers.Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage chargesComplete all necessary arrangements for accommodating passengers with reservations, stand-by’s, luggage, cabin availability and in-flight suppliesEscort passengers from the terminal to and from aircraft ensuring a safe path at all timesEnsure FAA, Airline, and airport regulations are followedProcessing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seatsProviding information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangementsQualifications: Excellent communication skillsAbility to push/pull/lift 50 lbs. for extended periods of timeAbility to read and write English; bilingual skills a plusAbility to work efficiently under time constraintsMust be available to work varied hours including swing and graveyard shifts plus weekends and holidaysMust be 18 years or olderHigh School diploma or GED equivalentMust pass background check, pre-employment drug test and obtain security clearanceMust have authorization to work in the U.S.Must have valid Driver’s licenseMust be willing to work outside in all types of weather and elevated noise levels within the airport environmentCompetency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitudeBe reliable, responsible, and dependable, and fulfill obligationsStrong attention to detailMaintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situationsAccept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplaceWillingness to take on responsibilities and challengesBe sensitive to others’ needs and feelings and be understanding and helpful on the jobPhysical Demands: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.Apply online at www.avflight.comEEO/AAJob Type: Part-timeEducation:High school or equivalent (Preferred)License/Certification:Driver’s License (Preferred)Work Location: One location
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