Customer Service Representative at Color Me Mine Tustin Job Vacancy in Color Me Mine Tustin Tustin, CA 92782 – Latest Jobs in Tustin, CA 92782 – updated today
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Company Name : Color Me Mine Tustin
Location : Tustin, CA 92782
Position : Customer Service Representative at Color Me Mine Tustin
Job Description : COMPANY DESCRIPTION
We are a ceramic studio where customers come in and select pieces from a wide selection of over 400 different ceramics. Staff provides paint instructions, refilling paints, providing tips to customers. Pieces are glazed and fired by staff and ready for pick up in 1 week. Once fired, pieces are all food safe and microwaveable. Paints and materials are all nontoxic.
WHAT WE’RE LOOKING FOR IN TEAM MEMBERS
-Energetic, motivated, friendly, courteous
-CMM Team Members DO NOT have to be artists! For those who may feel artistically challenged, don’t worry! We’ll teach you everything you need to know. From providing excellent customer service to learning how to glaze/fire ceramics for customers, you are able gain a wide range of skills.
-Must be 18 or over to apply.
-Shifts are on weekdays and weekends both, but all applicants should have some weekday availability and have full availability on weekends.
-We schedule each team member with the # of hours/shifts they request, and we accommodate students’ school schedules as well.
JOB RESPONSIBILITIES
-Greeting customers
-Providing excellent customer service to customers as they paint (check on them, provide tips, etc)
-Performing financial transactions
-Answering phones
-Calling customers when necessary
-Glazing/firing pieces (will be trained)
WORK EXPERIENCE
-Preferred experience in customer service/retail but not required to apply
SKILLS NEEDED FOR THIS POSITION
-Customer service skills
-Interpersonal skills
-Multitasking
COVID-19 Precaution(s):
Remote interview process
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Job Duties:
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company’s customer service policies
Other duties as requested
Communication method(s) used:
Email
Phone
In person
Hours per week:
10-19
20-29
Work Remotely
No
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
Day shift
Holidays
Monday to Friday
Night shift
On call
Weekend availability
COVID-19 considerations:Masks required, social distancing guidelines, limited indoor capacity, outdoor seating, temperature checks, sanitizing stations, curbside pick-up
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Work Location: One location
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