Parts Specialist Job Vacancy in Green Valley Tractor Inc Fairfield, CA 94534 – Latest Jobs in Fairfield, CA 94534 – updated today

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Company Name :
Green Valley Tractor Inc
Location : Fairfield, CA 94534
Position : Parts Specialist

Job Description : Green Valley Tractor, Inc. has proudly served our community for more than 50 years. We sell Kubota tractors and utility vehicles, Kawasaki Side-by-Sides, Land Pride and Gearmore implements and specialty implements from various suppliers.
We Offer:

A competitive compensation package in a relaxed work environment
A fixed Monday through Friday work schedule
Medical Coverage
Paid time off
Company-provided uniforms

As a Parts Specialist at Green Valley Tractor, you are responsible for accurately and efficiently specifying and filling correct parts for technicians and retail customers; at all times providing an exceptional customer experience.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Punctual and regular attendance.
Ability to speak Spanish is a plus.
Handle orders and request for information efficiently via telephone, email, text and over-the-counter customers by understanding the manufacturer’s parts system and ordering procedures.
Responsible for accurately specifying and identifying parts needed to meet customer requirements, so that the number of parts returns due to errors is low.
Promote the sale of appropriate parts and accessories by accurately identifying the customer’s needs and promoting the benefits of using genuine OEM parts.
Maintain accurate sales and inventory records of all invoiced items. Accurately cost out parts and accessories on counter tickets and repair orders.
Generate goodwill by greeting and serving every customer anywhere on dealership property courteously and promptly. Listen for and answer phones in an expedient manner.
Provide a high level of personal service to internal and retail customers by assisting them in identifying and obtaining needed parts.
Follow-up on special order items; notify the customer and technician when received.
Follow-up the sales process by issuing parts and accessories to technicians and preparing and pulling orders for delivery and will call.
Record lost sales due to unavailability of parts.
Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer contact areas.
Maintain a good working relationship with peers, Service Manager, technicians and other departments to effectively, efficiently, and positively communicate ideas and information.
Customer Relations: attentive to customer needs and responsive to customer inquiries where appropriate.
Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, helping other technicians, and training opportunities.
Practice safe work habits, follow the company’s safety policies, and use personal protective equipment as required.
Participate in independent and company-sponsored training opportunities.
Perform other duties as may be assigned by management.

Required Skills and Knowledge:

Must maintain a positive and enthusiastic attitude in all that we do.
Demonstrate high character and achieve high results.
Must maintain a professional appearance and provide friendly customer service.
Maintain effective team member relations.
Ability to maintain emotional control in stressful situations.
Must be able to read, interpret and transcribe data in order to maintain accurate records.
Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.
Exceptional attention to detail and follow-through.
Able to use/learn to use: Dealer Business Management System software, technical software, and manufacturer’s websites.
Ability to adapt and support new processes and changes to help in employee and customer satisfaction.
Must maintain a clean, safe working environment at all times.
Possess outstanding work ethic.

Education, Experience, and Certification:

High School Diploma or equivalent work experience.
Prior experience as a Parts Counter Person, is preferred.
The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.
The self-concept of professionals should be coupled with concern for quality service and customer satisfaction.
Must possess and maintain a valid driver’s license.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to speak clearly so listeners can understand, as well as the ability to understand the speech of another person.
Adequate physical ability including sufficient manual dexterity, including the ability to operate computers, tablets, phones and other office machines to perform the required job functions.
Visual acuity to see details of objects that are less than a few feet away. Requires extended screen time, including reading and entering information on multiple computer screens.
Must be able to sit or stand in a stationary position for extended periods of time.
Requires frequent reaching, bending, repetitive hand movements, twisting, standing, walking, climbing stairs, sitting, squatting, pushing, and pulling exerted regularly throughout a regular work shift.
Requires frequent lifting and carrying items weighing up to 50 pounds unassisted.
Ability to work in extreme weather conditions in both summer and winter.
Regular, punctual attendance is required.

Work Environment:

This position operates in a tractor dealership and ranch environment.
Must maintain a clean, safe working environment at all times.
Must perform duties in all weather conditions.

Green Valley Tractor, Inc. is an Equal Opportunity Employer
Job Type: Full-time
Pay: $25.00 – $35.00 per hour
Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday
Overtime

COVID-19 considerations:All customers are required to wear a mask; masks are provided at no charge if needed. COVID-19 vaccines and boosters are highly recommended. Hand sanitizer stations are provided. Restrooms are professionally cleaned.
Education:

High school or equivalent (Preferred)

Work Location: One location

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Post Tags : , Fairfield, CA 94534, jobs in Fairfield, CA 94534, Parts Specialist jobs in Fairfield, CA 94534

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