Medical Office Specialist Job Vacancy in Orion Eye Center Redmond, OR 97756 – Latest Jobs in Redmond, OR 97756
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Company Name : Orion Eye Center
Location : Redmond, OR 97756
Position : Medical Office Specialist
Job Description : Answer inbound/make outbound calls in a professional, courteous timely manner.Proficiently operate multi-line phone systems including transferring calls and routing callers to appropriate voicemails when needed.Receiving and accurately documenting telephone, fax and web-based encounters/messages into electronic medical record. This includes routing to the appropriate staff members and escalating when needed.Accurately transmitting and filing orders for labs/imaging/pathology for patients.Communicating efficiently with all in the office, including staff, patients and providers.Schedule patient visits in to doctor’s templates, adhering to scheduling rules for optimization and smooth clinic flow.Strictly adhere to HIPAA rules and regulations.Maintain composure at all times, especially during potentially stressful encounters with patients and others.Ability to keep pace with high volume of patient phone calls while performing other, sometimes complex, tasks.Ability to work in a fast-paced environment and multitask.Answer basic practice questions including MD names and their specialties, our hours of operations, services we do or do not provide.Process incoming medical records requests in a timely manner, while ensuring HIPAA privacy compliance.Process and categorize incoming faxes to the appropriate location(s).Scan and/or fax documents as needed.Set up automated confirmation/reminder calls and export file.Scheduling consult requests within the allotted time frame.Sending referrals/consultation requests to outside providers as requested.Requirements:Positive, upbeat demeanorAbility to multi-task effectively.Excellent verbal and written communication skills, including proper grammar and spelling.Must be comfortable using a computer and typing while using basic programs such as Microsoft Word, Excel, Outlook etc.Must be flexible, punctual and emotionally mature.Must be a reliable and dependable team player.ALL BENEFITS ARE FREE FOR EMPLOYEE. PTO starts accruing date of hire. Health insurance begins the 1st of the month, after hire.Work RemotelyNoJob Type: Full-timePay: $16.00 – $21.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceFlexible spending accountHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayCOVID-19 considerations:Face masks are required, sanitation of surfaces multiple times per day, as a healthcare clinic, we are required to comply with state/local mandates in regards to COVID-19 vaccinations and/or appropriate exemptions.Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Medical office: 1 year (Preferred)Computer skills: 1 year (Preferred)Work Location: One location
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