Order Entry Representative Job Vacancy in Sherman Brothers Trucking Harrisburg, OR 97446 – Latest Jobs in Harrisburg, OR 97446
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Company Name : Sherman Brothers Trucking
Location : Harrisburg, OR 97446
Position : Order Entry Representative
Job Description : Position Title: Order Entry RepresentativeReporting Structure: Reports to the Fleet ManagerWork Schedule: Typical hours are Monday – Friday, 7:00am – 4:00pmAdditional hours and fluctuations in schedule may be required according to current business demands and/or assigned territory.General Description: The basic function of the Order Entry Representative is to ensure all orders are entered correctly and efficiently. This position will also be responsible for assisting in solving customer complaints and to make sure orders are serviced properly (ie. Pick-ups are made in time, delivery times are kept, and the customer’s special needs are met)Qualifications: Demonstrated good organizational, data entry and customer service skills. The ability to build relationships with customers and drivers and work well within a team environment. This position requires the ability to accurately enter orders into the computer in an efficient manner and deal with lots of details.Essential Functions: I. Order EntryA. Enter orders into computer to ensure loads are delivered on time1. Shippers name & address2. Commodity being shipped3. Delivery & pick-up address4. Time to be delivered5. Time to be picked-up6. Special instructions (For example, equipment configuration, COD, etc.)7. New customers, get credit check8. Customer phone number and email contactsII. Customer ServiceA. Maintain set accounts of primary customersB. Freight audit, make sure customers are billed properlyC. Advise customers of shipment status and additional information pertaining to shipmentD. Solve customer complaintsE. Answer customer questionsF. Follow-up on special instructionsIII. OperationsA. Coordinate freight with operations1. Where trucks are heading2. Contact customers in advance of truck arrivalIV. AttendanceA. Do to the nature of this position it is important that you show up on time and on a regular basWork Environment: This individual works in a professional office environment. The majority of time (approx. 90%) will be spent in an office or workstation seated at a desk. Remaining 10% will be spent in meetings in the office and off-site.Physical Requirements: Must be able to operate a personal computer. Must be able to communicate both verbally and in writing. No lifting, bending, stooping or reaching is required.Job Type: Full-timePay: $39,000.00 – $42,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:Day shiftAbility to commute/relocate:Harrisburg, OR 97446: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Work Location: One location
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