Customer Service Specialist Job Vacancy in Portland Coffee Roasters Portland, OR 97214 – Latest Jobs in Portland, OR 97214
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Company Name : Portland Coffee Roasters
Location : Portland, OR 97214
Position : Customer Service Specialist
Job Description : Coffee, the industry of the Pacific Northwest!Looking to work in the world of coffee but just don’t know which roaster is right for you?Portland Coffee Roasters is adding to its team and is looking for someone that loves coffee and bringing great experiences to customers.We are a locally owned, service driven coffee roaster that would love to have you on our team if you like being involved in bringing coffee to the Portland community and beyond. For more than 25 years we’ve worked to create lasting connections extending form our local community to our farmers, customers, and partners.We have always aimed to be a business that is rooted in relationships with an eye towards global betterment. Every year we commit resources to a global project supporting a coffee community. If this sounds like the place for you, we are currently filling the position for:Customer Service Portal SpecialistFull-time position M-F starting at $17/hour.Ten days paid vacation a year to start! + paid sick leave.Paid holidays off.Great 401(k) plan available to all employees.Free Major Medical coverage with Providence health plan!Company sponsored Providence PPO health plan.And much more…Primary Responsibilities: Directing calls and electronic correspondence to appropriate parties.Answering customer inquiries.Advocating for customer experience with eCommerce development teamDrive overall customer satisfaction by quickly and completely resolving service issuesProvide feedback on potential process improvementsCreate sales orders, invoices, shipping labels and schedule freight.Process online orders from various eCommerce platforms.Requirements and Physical Demands: Excellent communication skills.Patient, friendly, outgoing, and courteous.Ability to work on the computer most of the day.Sitting for a good part of the day.Selected applicants will receive full Job Description. Job Type: Full-timePay: $17.00 – $19.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceHealth savings accountPaid time offPaid trainingVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayCOVID-19 considerations:Vaccination and Booster requiredWork Location: One location
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