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Company Name : Ingenious Ideas
Location : Hyderabad, Telangana
Job Description : The role of an Optometrist is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a pivotal role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience.Customer focus: * Optometrist is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up.* Basis the eye test and the customer preference, he/she will share the requirements with the Sales Associate or Store Manager to present the customer with an optimal selection of products.Eye check-up & dispensing: * During the eye check he/she is expected to thoroughly explain the process and duration to the customer. This opportunity may be used to strike a conversation to build a rapport with the customer and to convert the check-up into sales.* Basis the eye check-up, he/she will share the prescription clearly and educate the customer about single vision and progressive lens, recommending the appropriate lens and/or frames.Contributing to store sales & SOP adherence: * Optometrist is expected to achieve the assigned target for sales, eye-check conversion and returns, and follow all assigned SOPs diligently.* Post making the sale, he/she is responsible for coordinating with the customer for product pick- up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.* He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers.Store upkeep & maintenance: * He/she is expected to maintain standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly.* He/she must ensure the security of all company equipment.Personal attributes & competencies: * Minimum qualification: Diploma in Optometry* Ability to build rapport and trusting relationships* Ability to understand unstated needs of the customer and offer solutions* Clear articulation and active listening skills* Ability to adapt to changing environment and openness to learn* Proactive task ownership, result-orientation, and customer-orientation* Ability to multitask and organize activities based on priorityJob Type: Full-timeSalary: ₹18,000.00 – ₹20,000.00 per monthSchedule:Day shiftEducation:Diploma (Preferred)
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