Technical Certification Developer Job Vacancy in ServiceNow Hyderabad, Telangana – Updated today

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Full Details :
Company Name : ServiceNow
Location : Hyderabad, Telangana
Position :

Job Description : Company Description
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®
We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
The ServiceNow Training and Certification organization is highly adaptable, innovative, and constantly evolving. We are passionate about our products, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. The ideal candidate should have excellent attention to detail, communication (excellent reading, listening, written and verbal skills) and demonstrated capability for problem solving, decision making, sound judgment, and assertiveness.
We are looking for a talented Technical Certification Developer to produce and maintain Certification and Assessment assets, perform operational processes, and be the primary point of contact between the Certification and Curriculum Development teams.
What you get to do in this role:
Develop and maintain Certification Exam Items to assess technical proficiency of the Now® Platform.
Map competencies in Certification Pools to terminal course objectives.
Lead a training portfolio’s Psychometric Analysis activities.
Develop and maintain Certification Simulator Test Items.
Develop and maintain Certification Test Prep eLearning videos.
Develop and maintain Certification supporting documentation (e.g. Blueprints, course descriptions, and other specification docs).
Develop and maintain Certification results reporting and analytics.
Act as a liaison between the Certification and Curriculum Development teams.
Establish relationships with key stakeholders and subject matter experts to develop high quality and accurate Certification exam items and supporting assets.
Adhere to timelines and schedules for product deliverables and maintain up to date and accurate project plans throughout the duration of the project.
Review test items created by other item writers for quality and adherence to project standards and specifications.
Pro-actively create/improve operational processes.

Qualifications
To be successful in this role you have:
At least 2-5 years’ of experience writing exam questions, answers, and distractors for use in various types of technical/software focused assessments.
Excellent writing and editing skills, with a good understanding of English grammar and punctuation.
Flexibility to work US hours (20-25 % of the work time)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Ability to handle multiple tasks, prioritize work, and work under tight deadlines.
Communicate to stakeholders and team members with clear and detailed presentations, and ability to effectively lead productive meetings.
Strong technical knowledge of web technologies and working in a SaaS environment.
Strong working knowledge of MS Office applications (Word, Excel, PowerPoint, Teams).
Experience with the Kryterion’s Webassessor platform is a plus.
Experience with the ServiceNow Platform is a plus.
Experience producing eLearning videos is a plus.
Experience with Learning Management Systems (LMS) is a plus.
JV20
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
Work personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

This post is listed Under  Technology
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