Customer Service Representative Job Vacancy in Signature Flight Support Belgrade, MT 59714 – Latest Jobs in Belgrade, MT 59714

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Company Name : Signature Flight Support
Location : Belgrade, MT 59714
Position : Customer Service Representative

Job Description : The following are essential to the job, in addition to those listed above and on the chart in this description.
While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp
Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines).
Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled
Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like
Clearly communicate in English and with the proper tone in person, via telephone, fax, radio communicators, and in various forms of writing such as data entry, email and hand-written documents
Operate a multi-line telephone and use the company-approved greeting
Drive cars, vans or other shuttles
Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies
Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders
Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software
Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions
Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity
Ability to prioritize and perform multiple tasks simultaneously
Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa
Ability to read small print
The following are essential to the job, in addition to those listed above and on the chart in this description.
While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp
Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines).
Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled
Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like
Clearly communicate in English and with the proper tone in person, via telephone, fax, radio communicators, and in various forms of writing such as data entry, email and hand-written documents
Operate a multi-line telephone and use the company-approved greeting
Drive cars, vans or other shuttles
Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies
Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders
Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software
Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions
Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity
Ability to prioritize and perform multiple tasks simultaneously
Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa
Ability to read small print

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