Workplace Coordinator Job Vacancy in JLL Pune, Maharashtra – Latest Jobs in Pune, Maharashtra
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Company Name : JLL
Location : Pune, Maharashtra
Position : Workplace Coordinator
Job Description : About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Workplace Coordinator
Work Dynamics
What this job involves:
Duties & responsibilities
To provide administrative support to the Facilities Management team at assigned Facilities.
To ensure timely and accurate completion FM reports pertaining to assigned Facilities.
Be accessible for escalation of all FM related issues.
Oversee the Helpdesk work process.
Provide management advice to Helpdesk operators for escalated issues.
Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
Oversee the Mailroom process.
Provide management advice to Helpdesk operators for escalated issues
Oversee the Front Office function.
Ensure visitors are promptly attended by the Front Office Executives (FOE).
Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
Oversee the Housekeeping Services.
Overall service delivery assessment of HK vendor.
Coordination meetings with vendor for resolution of service issues
Oversee Cafeteria Services.
Ensure that the caterers are maintaining highest standards of hygiene in the services area.
Ensure that the quality and quantity of the food supplies are meeting the requirements.
When the food supplies run out, escalate the matter to the caterers’ management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them.
Overall coordination with all service providing vendors.
Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division.
Performance objectives
Meet or exceed best practice in provision of services through contracts
Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
Effective management of the team.
Overall client satisfaction by achieving SLA targets.
Timely resolution of helpdesk complaints.
Effective team coordination of direct and vendor staff for efficient service delivery Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%)
Leading on-site operations
Are you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned property or facility. You’ll also implement building procedures and performance measures—and ensure that they are maintained at all times. Likewise, you’ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question “How do I ensure the safety of my colleagues?” You will do this by promoting adherence to health and safety standards.
Winning our clients’ trust
As the Admin Manager/ Workplace co-ordinator you’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.
Keeping an eye on budget and contracts
Do you have a solid background in finance management? As the person in charge, you will take care of the site’s financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost.
Promoting teamwork across the board
At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we’re looking for. In this role, you will support our people’s growth and development through effective training and coaching sessions. Likewise, you’ll promote a culture that upholds the ‘I am JLL’ core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
Sound like you? To apply, you need to be:
Competent and goal-driven
Do you have five to eight years’ experience of managing a property? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You’ll also need to be a goal-oriented individual who’s an ace in health and safety requirements, vendor management and property technical systems management
Organised and analytical
We’re looking for a self-motivated and quick-thinking personnel who can solve problems using quantitative methods and holistic approaches. Likewise, we’re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.
Key skills
Will have responsibility for the management of a wide range of issues. Managing, day-to-day operations. Relieving Facility Managers on his Leave days.
Will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures.
Well-groomed and presentable all the time.
Engaging and professional
A passion for excellence is what makes a great Admin Manager/ Workplace co-ordinator. We’ll need someone who can do more than the bare minimum to meet our clients’ expectations. In this role, you’ll also be working with different kinds of people, so you’ll need to be an expert in handling them professionally. Likewise, you’ll need to effectively manage, train and inspire the team to always do better. You’ll also need to take the time to listen to your people to create better work impact.
What you can expect from us
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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